Shipping policy

Shipping Policy

This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from Amal Ayub (“we”, “our”, or “us”). By placing an order on our website, you agree to the terms below.

1. Shipping Destinations
We offer shipping both within Pakistan and internationally. However, we do not ship to countries prohibited by the Government of Pakistan.

2. Shipping Carriers
We reserve the right to select the most suitable shipping carrier available at the time of dispatch based on destination, reliability, and delivery timeline.

3. Shipping Charges
3.1. Local shipping (within Pakistan) is free of charge.
3.2. International shipping charges are calculated based on the total weight and packaging of the order and will be displayed at checkout or shared with you after you place the order.

4. Order Processing Time
All orders are processed, packed, and dispatched within 2 to 3 business days from the date of order placement.

5. Estimated Delivery Time
5.1. Local deliveries are estimated to be completed within 2 to 5 business days, subject to external conditions.
5.2. International deliveries typically require 2 to 15 business days. Delivery timelines may vary due to customs procedures and regional courier policies.

6. Order Tracking
A shipment tracking number will be provided via email upon dispatch of the order.

7. Delays and Customs Duties
7.1. Customers should expect potential delays during public holidays, customs clearance, or unforeseen circumstances beyond our control.
7.2. All customs duties, taxes, and import fees applicable to international orders are the sole responsibility of the customer.

8. Lost or Damaged Shipments
8.1. We are not liable for any loss or damage to products during transit once the shipment has been handed over to the carrier.
8.2. In the event of a lost or damaged parcel, customers are encouraged to contact us. While we do not guarantee replacements or refunds, we will make reasonable efforts to assist in resolving the matter with the shipping carrier.

9. Modifications
We reserve the right to modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

For any further inquiries related to shipping, please contact us through the contact information provided on our website.